Delivering exceptional service to our clients and candidates is paramount to everything we do. We treat our clients and candidates with the utmost care and importance, and endeavour to exceed our client’s expectations on every assignment.
We achieve exceptional service through our hiring strategies, our internal policies and procedures, our technology and systems, our exceptional work ethic and our commitment to delivering quality candidates who meet the specifications of our clients.
We are committed to maintaining continuity of our client relationships for the long- term. This will be achieved through providing exceptional service and building trust through transparent and accountable relationships for both our clients and candidates.
We invest substantially in our own knowledge to impart value to our clients and the marketplace. We achieve this through encouraging our consultants to actively participate in legal associations, workgroups, training programs, and actively support their further postgraduate qualifications.
We also invest heavily in sharing this knowledge with our clients and candidates, and regularly update our clients with market trends.
We will identify and draw on the strengths of our people and work together as a united team to ensure outstanding delivery on all projects in the time frames specified by our clients.
We are trusted advisors to our clients and candidates. We are transparent with our capabilities and are committed to delivering on our promises. We behave with ethical professionalism at all times, and protect the confidentiality of our clients and candidates.
Care and Due Diligence
Our consultants are committed to delivering the expectations of our clients and candidates within the defined time frames, and genuinely care about the clients and candidates they represent. We take the time to provide accurate and thorough briefs and reference checks for our clients.
We are committed to assisting community organisations and engaging the legal community to share this value with our business.
We currently support The Fred Hollows Foundation.
We will support this organisation through:
- donations provided to the client’s preferred organisation on each appointment;
- promotional events which engage the legal community for charitable purposes; and
- client knowledge network luncheons.